Privacy Policy

Who we are

Aviva Building Management Inc. is a corporation incorporated in Manitoba, Canada, with its head office in Winnipeg, Manitoba. We develop B-MAL™ building-operations software. In this policy, “we”, “us” and “our” mean Aviva Building Management Inc.

This policy covers the website at avivabm.ca. It does not cover the B-MAL™ platform itself, which is governed by the written agreement between us and the client organization that uses it.

What we collect, and why

What	When	Why we need it
Your name and email address	When you submit the demo form or the contact form	To identify you and reply to you
Your phone number	Optional, on either form	Only to call you if you ask us to
Your organization and your message	When you submit either form	To understand what you’re asking and prepare a useful answer
Your résumé and covering note	If you apply for a role by email	To assess your application
Standard web server logs (IP address, browser type, pages requested, time of request)	Automatically, on every visit	To keep the site running and secure

We collect only what we need for these purposes. We do not ask for financial information, government identifiers, or any sensitive personal information through this website. Please don’t send us any.

Consent

When you fill in a form and send it, you are consenting to us using the information for the purpose described above. You can withdraw that consent at any time by emailing info@avivabm.ca, subject to legal and contractual limits. Withdrawing consent means we stop contacting you and delete what you sent, unless we are required to keep it.

How we use it

We use what you send us to answer you and to follow up on that conversation. We do not use it for anything else. Specifically, we do not sell, rent or trade personal information, and we do not add you to a marketing list without asking you first.

Who we share it with

We share personal information only where it is necessary:

• With service providers who operate our website and email on our behalf, and only to the extent they need it to provide that service. They are required to protect it and may not use it for their own purposes.
• Where we are required to by law, or to establish or defend a legal claim.

Where it is stored

Our website and email are hosted on servers operated on our behalf. Information may be processed or stored outside Canada, in which case it is subject to the laws of the country where it is held, including lawful access by courts and government authorities there.

How long we keep it

We keep enquiries for as long as needed to answer them and to maintain a record of our dealings with you, and then delete them. Job applications are kept for the duration of the hiring process and for a reasonable period afterwards in case another role opens, unless you ask us to delete them sooner. Server logs are kept for a short period for security and troubleshooting.

How we protect it

We apply safeguards appropriate to the sensitivity of the information, including encrypted connections to this website, access limited to the people who need it, and accounts protected by individual credentials. No method of transmission or storage is completely secure, and we do not claim otherwise.

Cookies and analytics

This website does not set cookies and does not use analytics or advertising trackers. Some fonts, stylesheets and scripts may be served from third-party content delivery networks, which receive your IP address as a normal part of delivering those files.

Your rights

Under Canadian privacy law you can:

• Ask what personal information we hold about you and how we have used it.
• Ask us to correct anything inaccurate or incomplete.
• Ask us to delete what you have sent us, subject to legal and contractual limits.
• Withdraw consent to further contact.

Email info@avivabm.ca and we will respond. We may need to confirm your identity before acting on a request.

Questions and complaints

Privacy questions and complaints go to info@avivabm.ca. We will acknowledge your complaint and tell you what we intend to do about it.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Changes to this policy

If we change this policy we will update the date at the top of the page. Significant changes will be described here.