Onboarding and support
Software only helps when it reflects your building. Our team sets up the B-MAL™ platform with you, step by step.
Four steps to a working building record
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Set up your people
We create accounts for the people who will use the B-MAL™ platform day to day, so requests and updates reach the right person.
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Record your equipment
We go through your building with you and record what is there: what each piece of equipment is, where it is, and what it needs. That is what your maintenance schedule gets built on.
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Register your contractors
We add the contractors you already use and record the scope of work each one covers.
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Build your maintenance schedule
We turn your building’s asset management plan and equipment manuals into a preventive maintenance schedule in the B-MAL™ platform.
Setup for specific needs
New buildings
We help you set up deficiency tracking for the warranty period, so nothing is missed before it ends.
Building improvements
We help you record condition findings and track the follow-up work in the B-MAL™ platform.
Safety inspections
We help you set up a regular inspection routine and record findings in the B-MAL™ platform.
Support after setup
Clients work directly with our team for training and questions, and the people who answer are the people who build the product.
What onboarding is and isn’t
Onboarding gets the B-MAL™ platform working for your team. We don’t replace your property manager or your contractors.
Start with a demo
We’ll show you the platform first, then walk through what setting it up for your building would involve.